City: Wheels Coming Off Trolley Tour, Boise Wants It Shut Down

Posted by George Prentice on Tue, Aug 24, 2010 at 11:16 AM

The City of Boise has just about had it up to here with the operator of the Boise Trolley Tours. After two years of customers complaints and multiple warnings, city attorneys have decided to revoke the lease and vendors license Debra Miller, owner and operator of Boise Trolley, LLC.

City officials have a pretty thick file on Miller, filled with customer complaints. Here's a sample:

"While setting up for the dedication of the Lincoln statue, Ms. Miller threatened to sue the City and Parks Department."

A Canyon County bus driver said "the lady with the trolley approached him rudely stating he was an eyesore and he was ruining her business."

"We witnessed her telling an 80-something grandmother and her grandchild to leave the Parks Department bench seating, saying she had full control of who uses the area."

"The lady screamed, yelled, cursed and belittled us in front of other customers. She said she doesn't like charge cards even though she accepts them. She yelled and screamed that people around the park hate her. I don't need business from the likes of you."

"The woman who greeted us (and I use that term loosely) not only appeared to be drunk or high but she hollered at us worse than a pack of dogs."

"I saw a couple and their 2-year-old kicked off the park picnic table. The lady who owns the trolley said she leases the land and to leave and not come back."

"She told us she didn't want any children running around, if they weren't patrons of her business."

Adam Park, spokesman for Boise Mayor Dave Bieter, told Citydesk that the city sent Miller a warning letter in 2009, stating that her behavior could be a violation of a code of conduct clause in her lease.

When the complaints continued this summer, the city decided to revoke Miller's contract effective Friday, Oct. 1. (see a copy of the letter below)

Tour-Train-July-15_2010.jpg

But in the meantime, Park said the city received even more complaints, and decided to immediately revoke Miller's lease (see below)
Letter-to-D-Miller-August-18-2010-immediate-revocation_1.jpg

Park told Citydesk that the city will not immediately enforce the revocation, giving Miller and her attorney the opportunity to state her defense. A final decision on the future of Boise Trolley Tours is expected next week.

Comments (19)

Showing 1-19 of 19

Wow, I thought my family caught her on a bad day when we went about a month and a half ago. She was rude to the passengers, even calling a group to see if they were going to show up-- there was still 15 minutes left before we were supposed to leave. She also yelled at people near the zoo, and was making sarcastic comments through the whole tour. It was uninformative and boring, and we all felt ripped off because it isn't cheap to take one of those tours. It's too bad... but not surprised by this at all.

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Posted by boisemom on 08/24/2010 at 2:30 PM

It was only a matter of time....glad that it is finally public information!

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Posted by stbernard on 08/24/2010 at 5:10 PM

Seems people should have been calling the police when she claimed she controlled the park benches, tables, etc.

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Posted by GRPeterson on 08/24/2010 at 5:58 PM

I was there during one of the cited incidents and she actually called the police her self one day to remove my family and others from the park because we were at a bench near her operation. She looked like an imbecile because the city already had told her she did not have full control of the park in that area. She even yelled in front or our children and used profanity - she really is a spiteful and sick person that would benefit from taking a final Trolley Tour to a padded room.

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Posted by howa on 08/25/2010 at 10:27 AM

The Tour Train and Trolley operated in Boise for 28 years without any compaints of this nature. It is a shame that one person can ruin it for all those who remember the great attaction that was an icon for the city. For years school age children took this tour as a class history leason.

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Posted by nek on 08/25/2010 at 4:29 PM

This is a one sided defamation of my character by persons with an agenda to smear me and my company. These people were all trespassing on my leased business premises and it will all be brought out in court. This newspaper is a disgrace and a shameful one- sided example of journalism.

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Posted by Jinx3726 on 08/26/2010 at 11:31 AM

Oh ya - because this is not presented in an open forum...? ... You tell us... is it the park users, the people in the building close by, the "Gay IRS Agent" or Nicole LeFavour? ...Or all of the above... Maybe its the Canadian Geese that poop in your leased area as well... Sure... let's hear it ... A "smear" campaign huh? Because all of thos people don't have anything better to do than pick on the poor (current) owner of the Trolley Train Tours...

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Posted by howa on 08/27/2010 at 10:50 AM

Jinx3726 you are a wingnut. You yelled vulgarities and profanities at my wife, my kids and myself for "parking in the park". You need to go back to where you came from, where ever that is. You are really making it hard for people like me to tell the real home grown wackos from the transplanted ones. Oh, and I never reported you, your behavior is what I would expect from (now that I know) a teabagger.

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Posted by cherenkov on 08/27/2010 at 2:27 PM

You park "PATRONS" are a bunch of Park denigrates and vagrants. Your socialist agenda doesn't fly with me Howa. You weren't sitting on a "park bench". You plopped your sarcastic ass on my commercially leased site and your wife called me a "bitch" in front of her precious "vulnerable" children. . Look Who's calling the kettle black, Howa.

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Posted by Jinx3726 on 08/29/2010 at 8:11 PM

Wow you realy have issues if you think degrading children is even in the relm of what sane people call reality! I believe it is you who are the problem and not the solution. This (PUBLIC)
park was here long befor and will continue to be here long after you are run out! As for me and my family and freinds we all remember the good old days when the trolly train was a family event and told of the history of Boise. We will remember the posative and forget you as fast as you deserve.And we will not let 1 mentaly troubled person set the mood for OUR (PUBLIC )Park, Zoo, Museum, Flower Garden, and general love of family outings! Please just go away quietly!

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Posted by shagerty2 on 08/30/2010 at 3:42 PM

Hopefully someone else can buy the business or start a new one and restore dignity to the trolley tours. I never met this woman but just by her posts here make her look like a raving lunatic and a loser. Jinx be glad you never acted that way in front of my kids because I wouldn't have been as kind to you as others have been.

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Posted by Evil1 on 09/01/2010 at 10:30 AM

Good riddance. I was on the trolley the day that she jumped out of her car and started screaming at the folks who organized the Race for the Cure. Apparently their finish line was in her way and she wanted it torn down - screaming obscenities and some crap about how she "leased the route". The tour was a joke with everything pre-recorded, but the show she put on was hilarious. My family still uses her as an inside joke. I hope someone else comes forward and re-opens this business as it used to be. Someone local would make the most sense.

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Posted by JacksDad on 09/01/2010 at 12:23 PM

has anyone read her campaign biography? it used to be linked to her trolley website but mysteriously disappeared now. search for it cause it's worth the laugh to read it. she is christian conservative and boasts of owning a swinging singles website. she is pro-life and screeches at children in the park? sounds like sybil to me! doesn't matter if your a Rep or a Dem, voting for this woman would put Idaho on the media map as the Cuckoo State!

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Posted by J-Force on 09/01/2010 at 12:40 PM

it almost makes me feel better knowing my wife & I were not alone in our terrible run-in with that woman! she refused to sell us tickets cause as she loudly informed us my wife was "dressed like a whore" in a tennis dress. my poor wife was so embarrassed and I was insulted that she passed judgement like that. The city did the right thing.

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Posted by Michael8 on 09/03/2010 at 1:21 PM

to those who have commented: beware, this wingnut has major stalkerific tendancies & she'll probably go after you. she'll find out who you are, follow you in her car, sit outside your home or business and harass the living crap outta you. she will make it her mission to make your life a living hell. it is her true passion.

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Posted by BrendaSue2 on 09/04/2010 at 10:06 PM

Please don't shut the trolley down. It's a great asset to the city of Boise.

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Posted by Bob on 09/06/2010 at 9:19 AM

Bob: the problem isn't the trolley; it's the foul mouthed lunatic who has been running it the last 2 years. She's the one who needs to go. The trolley used to be wonderful until this woman rolled into town. God help us if she gets elected to the Senate. She makes me embarassed to be a Republican!

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Posted by Michael8 on 09/06/2010 at 6:37 PM

Apparently this woman also was recently fired from a med-tech job in Florida, and has some trolley dealings in Pensacola and Atlanta.

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Posted by Tin Foil Hats on 11/09/2012 at 7:33 AM

She also said someone stole her guns and chickens, was abducted by aliens, etc. Someone should check to see if she has a stash of weapons because she seems unstable.

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Posted by Tin Foil Hats on 11/09/2012 at 7:40 AM
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